Terms of Service

1. Service and eligibility

One Hub All AI (onehuballai.com; “we”, “us” or “our”) provides a shared account and creative services, which may include video, image and text processing tools. Features, availability and requirements may vary by product, device and location. Some features run locally on your device; others may use remote services where disclosed. We may change, suspend or discontinue features, subject to applicable law and any commitments made when you purchase.

By using the service, you agree to these terms. If you do not agree, do not use it. You must be at least 13, or the higher minimum age required by law where you live. If you are under 18, you must also have a parent or legal guardian’s permission where required. If acting for an organization, you confirm you have authority to bind it. Our Privacy Policy explains how we handle personal information.

2. Accounts and security

Some features require an account. Provide accurate information and keep access to your sign-in method secure. You are responsible for activity under your account, subject to applicable law. Tell us promptly if you suspect unauthorized access. Do not share sign-in links or use another person's account without permission.

3. Payments, subscriptions and credits

Subscriptions and credit purchases are not currently open. When available, the offer and checkout will identify the price, currency, billing frequency, applicable taxes and other material purchase terms before you confirm. Payment is handled by Waffo; its checkout and payment terms may also apply. You authorize the applicable payment for your purchase.

For an automatically renewing subscription, by confirming the subscription you authorize recurring charges at the disclosed rate and interval until you cancel. We may change prices for future periods with notice as required by law; the notice will explain your choices. A failed payment may affect access or renewal. You remain responsible for applicable taxes disclosed at checkout.

Membership and credits are separate. Credits may be included with a subscription or purchased separately when offered. Each grant expires 30 days after it is added; unused credits do not roll over beyond their expiry. Credits have no cash value, are not transferable and cannot be redeemed for money except where required by law. Feature-specific credit costs and limits are shown when those features are available. Cancelling a subscription does not change an existing credit grant's expiry.

4. Cancellation, refunds and billing questions

You may cancel renewal through your account or contact support@onehuballai.com for help. Cancellation stops future renewal; the current paid period remains available until its stated end, subject to these terms. Cancellation does not itself request a refund. Check your account or contact us if a cancellation result is uncertain.

Except where required by law or stated in the offer, fees for a paid period and purchased credits are generally non-refundable. We may assess requests for duplicate charges, billing errors or a material service failure, and may provide a refund or other remedy where appropriate. Contact us with your account email, transaction reference and the issue; do not send card details. Nothing here limits mandatory consumer rights, including any applicable withdrawal, cancellation or refund rights. Where law requires express consent to immediate digital delivery and acknowledgment of a resulting loss of withdrawal rights, we will seek it separately.

5. Your content and permitted use

You retain your rights in content you submit and are responsible for having the permissions needed to use it. You grant us a non-exclusive, limited license to process your content as necessary to provide, secure and support the features you request. Local processing is described in our Privacy Policy. Output may be inaccurate, incomplete or similar to output provided to others; review it before relying on or publishing it. Ownership and use of output remain subject to applicable law and third-party rights.

Our Acceptable Use Policy is part of these terms and sets out content restrictions, reporting and enforcement. You must be at least 18 to use cloud AI generation.

Do not use the service to violate law or others' rights; create or distribute non-consensual intimate imagery or child sexual abuse material; impersonate, defraud or harass; distribute malware; interfere with security, availability or other users; evade limits; or use automated extraction or resell access without our permission. You are responsible for your use and for checking that you have rights to edit or distribute any material, including material containing watermarks.

We and our licensors retain rights in the service, software, branding and materials we provide. These terms grant you a limited, revocable, non-exclusive right to use the service in accordance with them; they do not transfer ownership of the service or third-party models.

6. Suspension and termination

We may restrict, suspend or terminate access where reasonably necessary to address a breach, security risk, fraud, legal requirement or serious risk to the service or others. Where appropriate and legally permitted, we will provide notice or an opportunity to resolve the issue. You may stop using the service at any time and contact support about account deletion. Applicable payment, dispute, intellectual-property and liability provisions survive termination. Any refunds or other remedies remain subject to applicable law.

7. Disclaimers and liability

To the fullest extent permitted by law, the service is provided “as is” and “as available,” without warranties of uninterrupted availability, fitness for a particular purpose or accuracy. Processing results depend on your content, device and other factors. The service is not a substitute for qualified legal, medical, financial or other professional advice. Keep your own backups of important files.

To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential or punitive losses, including lost profits or data. Our total liability for claims relating to the service is limited to the amount you paid us for the service during the 12 months before the event giving rise to the claim. These limitations do not exclude liability or remedies that cannot lawfully be excluded or limited, including mandatory consumer rights. Some jurisdictions do not permit certain exclusions, so they may not apply to you.

8. Changes, disputes and contact

We may update these terms as the service or legal requirements change. We will update the date above and provide notice of material changes where required. Changes do not override mandatory rights or alter an existing paid commitment where prohibited by law. If you do not accept updated terms, you may stop using the service and cancel future renewal.

If a dispute arises, please contact us first so we can try to resolve it. You retain any right to bring a complaint or claim before a competent authority or court. If part of these terms is unenforceable, the remaining provisions continue to apply.

For service, billing, security or privacy questions, contact support@onehuballai.com.